Data Protection Notice
Robert Bosch Manufacturing Solutions GmbH, BCI - Bosch Connected Industry (hereinafter "BCI" or "We" or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.
BCI respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations. Data protection and information security are included in our corporate policy.
Controller
BCI is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice. Our contact details are as follows:
Robert Bosch Manufacturing Solutions GmbH
Bosch Connected Industry
Post-office box 30 02 20
70442 Stuttgart
GERMANY
Your contact at Bosch
Corporate headquarters
+49 711 811-0
Collection, processing and usage of personal data
Processed categories of data
The following categories of data are processed:
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Miscellaneous: Technical information of how the page will be accessed (e.g., browser and browser version).
Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g., names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person’s identity.
We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g., by means of registration.
Processing purposes and legal basis
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
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Provision of these Online Offers (Legal basis: Justified interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law).
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Resolving service disruptions as well as for security reasons. (Legal basis: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).
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Safeguarding and defending our rights. (Legal basis: Legitimate interest on our part for safeguarding and defending our rights).
Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files. We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 30 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
Log files are also used for analysis purposes (without the IP address or without the complete IP address).
In log files, the following information is saved:
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IP address (internet protocol address) of the terminal device used to access the Online Offer;
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Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
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Name of the service provider which was used to access the Online Offer;
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Name of the files or information accessed;
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Date and time as well as duration of recalling the data;
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Amount of data transferred;
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Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
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http status code (e.g., "Request successful" or "File requested not found").
Data transfer
Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section - Processing purposes and legal basis.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
Service providers (general)
We involve external service providers with tasks such as programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.
Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g., we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g., due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
Cookie usage
General
Cookies are small text files that are saved on your computer when an Online Offer is accessed. In case you access this Online Offer another time, your browser sends the cookies' content back to the respective seller and, thus, allows the re-identification of the terminal device. Reading the cookies allows us to design our Online Offers optimally for you and makes it easier for you to use them.
Overview of cookies used by us
In this section, please find an overview of the cookies we use.
Absolutely necessary cookies
Certain cookies are necessary to provide our Online Offers in a secure manner. This category includes, e.g.:
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Cookies that identify or authenticate our users;
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Cookies that temporarily save certain input of the user (e.g., content of a shopping cart or of an online form);
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Cookies that store certain user preferences (e.g., search or language settings);
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Cookies that store data to ensure a trouble-free playback of video or audio content
External links
Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
Feedback
The feedback buttons offered within these documentation pages link to the "Bosch Feedback Hub" service, which is owned by Robert Bosch GmbH. Your personal data is collected directly from you in our Feedback Survey. Your email address is the only personal data that is collected. Giving your email address is optional.
For suggestions and complaints regarding the processing of your personal data, we recommend contacting our data protection officer; see Contact section.
Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
Right to information and access
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
Right to correction and deletion
You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled.
This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period.
If access to such data is not required, however, its processing is restricted (see the following).
Restriction of processing
You have the right to demand for — as far as statutory requirements are fulfilled — restriction of the processing of your data.
Objection to data processing
You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Objection to direct marketing
Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.
Objection to data processing based on the legal basis of "justified interest"
In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.
Data portability
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.
Right to lodge complaint with supervisory authority
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
Dr. Stefan Brink
Postbox 10 29 32
70025 Stuttgart
Address:
Königstrasse 10a
70173 Stuttgart
Postal address:
P.O. Box 10 29 32
70025 Stuttgart, GERMANY
Phone: 0711/615541-0
Fax: 0711/615541-15
Email: poststelle@lfdi.bwl.de
Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Contact
If you wish to contact us, please find us at the address stated in the Controller section.
To assert your rights and to notify data protection incidents please use the following link: https://www.bkms-system.net/bkwebanon/report/clientInfo?cin=18rbds19&language=eng.
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart
GERMANY
or
mailto:DPO@bosch.com.